Q: What are your hours of operation?
Q: How long will it take for a driver to reach me?
Q: Do I have to open an account to use CityWide Express services?
Q: Do you charge for waiting time?
Q: Do you charge for weight?
Q: Can I place an order online?
Q: Can you transport large shipments?
Q: Do you pick up on weekends or holidays?
Q: How do I address and prepare a package for shipment?
Q: How late can I schedule a pick up or delivery?
Q: Are you responsible for lost or damaged goods?
Q: How do I get a rate quotation?
Q: Will you contact me if there is a problem with my package?
Q: How do I know if my request for a pick up has been successfully transmitted online?
Q: Can I cancel a pick up order online?
Q: What do I do if I forget my username password or account number?
Q: If payment is not received am I responsible for second and third party billing?
Q: How do I set up an account?
Q: What are some helpful tips insuring my package is delivered in a safe and expedite manner?
Q: Can I group my orders by a reference?
Q: What is a reference number?
Q: Do I get charge for undelivered packages?
Q: Are your drivers insured?
Q: Does CityWide Express provide a COD service?
Q: Can I reroute a shipment before it has been delivered?
Q: How much does it cost to ship my package?
Q: Is my credit card information safe?
Q: Can you inform me when a package has been delivered?